Mingo Wireless is reportedly switching from being a Verizon MVNO to being a Sprint MVNO. On their website the activations system is temporarily unavailable while they switch systems.
Who is Mingo Wireless? They are a prepaid MVNO offering simple rates for Pay-as-you-go and bundled plans. They are most known for their exceptional customer service. If you read any of the forums, like Howard Forums, you will find nothing but positive comments regarding Mingo, their plans, and their customer service.
Mingo has two plan categories:
- MingoFlex – Pay-As-You-Go.
- MingoPlus – Monthly Bundles that include free nights and weekends
They also offer additional features such as:
- Text Messaging: 10 cents per SMS
- Mobile Web: 59 cents per MB
- Picture Messaging: 20 cents per message
So the question is, why are they leaving Verizon? They seem to have a great thing going, with loyal customers, simple plans, and a great nationwide network. The switch is creating an issue for some customers that love Mingo but don’t have good Sprint coverage in their areas. Mingo is helping these customers move to PagePlus. That will be a shock for customers that are used to getting their questions answered in under and hour of hold time. Although, they will still have that great Verizon network, and PagePlus’s well-rounded rate plans.
Mingo is sticking to its great customer service by doing everything it can to help their customers transition as they need. They are assisting in porting the customers to the carrier of their choice, and refunding any balance left once the port is complete.
Hope fully this transition to the Sprint MVNO program benefits Mingo. It seems to me that Verizon is loosing in all of this. Now Mingo will join the ranks of other Sprint MVNO’s like Kajeet, Total Call, PlatinumTel, and many others that have become successful MVNO’s under the Sprint umbrella.
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Possible because of the verizon prepaid phone ban and the limited smart phone ban. They didn’t want to fight Verizon, so they left. This is my opinion of course, I could be wrong.
Airvoice CDMA is also leaving Verizon, I heard that they may also go to Sprint. Airvoice is focusing on their GSM side right now. Airvoice GSM is an AT&T mvno.
It will be interesting to see what rates Airvoice (Sprint), and Mingo(Sprint) compared to Platinum Tel(Sprint) .